FAQ​

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I'm overwhelmed, where do I start?

If you're feeling overwhelmed and you aren't sure what rental items you need or where to even start, we can help! Reach out to us with how many attendees you expect and what kind of event you're having and we can make a recommendation for you. If you just want to browse what we have, visit our rental catalogue to view our inventory.

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Do you deliver?

No, we don't deliver at this time. 

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Do you set up rental items?

For rentals being used at The Creative Hive, your rental fee includes items being brought into the event space. For an additional fee we can set up your rental items at The Creative Hive. Please contact us directly for a quote. 

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What if you don't have what I am looking for?

Just ask! We are bringing in new rental items all the time.

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When I rent from you, what should I expect?

Items will be placed out in the rental space prior to your event. Unless setup and tear down has been requested, the client is responsible for setup and teardown. Items should be left in the same state they were received. 

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What does the rental process look like?

Hurray, you've booked The Creative Hive for your event! The rental process looks like the following:

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• You'll reach out, and a quote will be issued along with our rental contract requiring a 50% deposit.

• You will review the quote, and either approve it or request changes, and sign and send it back.

• Once the quote is approved, we will issue you an invoice, which must be paid prior to your event. 

• On the day of use, we will set out or set up your items if requested.